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Not Happy Jan – Yellow Pages are too expensive

December16

 Not Happy Jan – Yellow Pages are too expensive

How much do you spend on Yellow Pages advertising each year? More importantly, are you getting a return to justify that cost? If you are not reviewing your Yellow Pages ad results, you may be shovelling hard-earned dollars down the drain. News Flash: My Yellow Pages go straight into the recycling bin. I don’t even let them in the house. My 9 year old will never ever know what they are.

Here are some flaws:

1. Expensive. Depending on its size and location, an ad can cost around $7,000 per year. Add in extra for designing a customised ad per letter or bold font. It takes a lot of clients just to break even at those costs. I know a business who spent well over $20k a year.

2. Clutter. Where does your ad live? Depending on the size of your market, right next to dozens, perhaps even hundreds of your competitors. I said your competitors!

3. Lack of Engagement. In today’s world, it takes a variety of messages to reach your audience and motivate them to contact you. There is nothing personable about an ad in the Yellow Pages.

4. Difficult to measure. Yellow Pages ads don’t allow you to test different marketing approaches. Once you place an ad, you have to wait a year to test a new headline or message. And unless a client says they found you through the phone directory, you have no way of knowing the effectiveness of your ad.

5. Reach the wrong market. Find out who actually reads the Yellow Pages. Are they actually the people who would buy your product or service?

Did I say never use Yellow Pages ads? No – a well designed Yellow Pages ads certainly have a place in ‘some’ marketing programs. However – If you went through the global financial crisis and the only thing you left in your marketing plan was your Yellow Pages ad – you have a problem. Advertising and marketing are not the same. You would be totally surprised as to what half of that Yellow Pages budget could achieve elsewhere!

4 Comments to

“Not Happy Jan – Yellow Pages are too expensive”

  1. Avatar December 17th, 2009 at 12:01 am MJPhoto Says:

    Oh I couldn’t agree with you more!
    I did take out a basic listing (with website etc) for a year- let me tell you only about two of my clients found me that way-not only that they actually printed my postcode and something else incorrectly.
    I just said to a friend recently that I did not renew (will just get the free listing for businesses) and that my marketing money could be better spent elsewhere.


  2. Avatar December 17th, 2009 at 12:10 am Natalie Giddings Says:

    Thanks for your comment Maree – I think Yellow Pages captured the market for so many years that it is actually quite difficult to walk away and not avertise anymore for lots of people.Well done for stepping out!


  3. Avatar December 17th, 2009 at 11:51 am Mike Handy Says:

    I’m 25 and I barely remember what the yellow pages are … I dont understand how some people are successful!


  4. Avatar December 21st, 2009 at 2:29 pm Leona Skene Says:

    Natalie! Spot on. Small businesses are now able to target advertising and marketing dollars more specifically to ensure money is not being wasted. For small business, this means you dont HAVE to place an advert in yellow pages to reach your target audience. You can pick and choose from a multitude of available mediums to achieve a much better result for much less money.
    The time of Yellow pages is over. Great article :)


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